This Privacy Policy outlines how Sofiori (sofiori.com) collects, uses, and protects your information when you visit our site or purchase our hand-tied bouquets. We are committed to ensuring your privacy is protected.
1. Information We Collect
We collect information to provide you with the best possible service and to ensure your floral arrangements reach their destination perfectly.
- Personal Identification Information: Name, email address, phone number, and billing address.
- Recipient Information: Name, delivery address, and phone number of the person receiving the flowers.
- Payment Details: Credit card information or other payment methods (processed securely through third-party encrypted gateways).
- Order History: Details regarding the specific hand-tied bouquets and products you have purchased.
- Technical Data: IP address, browser type, and cookies to improve website functionality.
2. How We Use Your Information
We use the data collected for the following purposes:
- Order Fulfillment: Processing your payment and delivering your hand-tied bouquets to the intended recipient.
- Customer Support: Responding to your inquiries or providing updates on delivery status.
- Marketing Communication: If you opt-in, we may send you seasonal updates or special offers regarding our latest floral designs.
- Site Improvement: Analyzing website traffic to enhance the user experience on sofiori.com.
3. Sharing Your Information
We do not sell or rent your personal data. However, we do share information with trusted third parties to facilitate our services:
| Partner Type | Purpose |
| Payment Processors | To securely handle transactions (e.g., Stripe, PayPal). |
| Delivery Services | To ensure your flowers are delivered to the correct address. |
| Analytics Providers | To help us understand how customers interact with our shop. |
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment provider’s database.
5. Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any information you believe is inaccurate.
- Erasure: The right to request that we delete your personal data under certain conditions.
- Withdraw Consent: You can opt-out of marketing emails at any time via the “unsubscribe” link.
6. Cookies
Sofiori uses cookies to remember items in your shopping cart and understand your preferences for future visits. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Sofiori Customer Support
Website: sofiori.com
